Quick Case Studies

Read about some of our success stories in convenient one or two paragraph summaries:

Tracking and Billing System for US Fleet Services
US Fleet Services (Fleet Fueling Service) needed a system to track gallons and mileage for the fleets of trucks it was fueling and generate reports for its customers. They also needed this system to handle the billing. Joe Werner developed a database to store all of the customers, billing, gallons, and mileage information, a VB user interface, and MS Access reports. The result was a huge cost/time savings for the company. Data entry and reporting were much faster and more accurate than the messy array of spreadsheets.

Automated Voice System for New York State HEAP Oil Buying Component
The Oil Buying Component of New York State HEAP (a NYSERDA state program) needed to automate their toll-free line. Participating vendors call in daily to find out what they should charge HEAP eligible customers for oil and kerosene. The program grew from a pilot with 6 counties to a larger program with 20 counties. The toll-free line could no-longer be updated by simply recording a new message every day. Abound programmed an IVR system that integrated the program's price database. The system is fully automatic and generates monthly reports on call activity. The system cut cost/time and enabled the state project to expand.